Telehealth & Other Customized Services
We recognize that many of our patients are very busy or have functional limitations that make getting to and from a doctor’s office challenging.
We are therefore pleased to be able to offer patients the choice of participating in the following select services via our secure telehealth platform:
The interview and feedback session portions of Comprehensive Neuropsychological Evaluation services may be completed via telehealth.
Some testing session appointments may also be available via telehealth/remote assessment, depending on individual patient appropriateness and presenting concern(s).
Strengths-based assessments for ADHD, high-functioning autism spectrum disorder (HF-ASD), and intellectual giftedness may be completed entirely via telehealth, depending on individual patient appropriateness.
For added flexibility, we are also able to make house calls for neuropsychological assessment services within the greater Nashville metropolitan area, upon request.
Due to licensure regulations, house calls may only be made within the state of Tennessee.
If you are interested in house call services, please call our office to inquire for rates and availability.
Frequently Asked Questions
How does telehealth work?
Telehealth appointments are provided via online HIPAA compliant video conferencing and/or remote testing software. You do not need to download anything to your computer; simply click the session link that will be sent to you by email prior to your appointment and join your clinician in the telehealth session, or enter the provided password to start your remote testing session. Clear and comprehensive instructions will be provided by your clinician and our helpful staff are always available if you need further assistance!
Is there any extra cost for telehealth appointments?
Telehealth appointments are billed at the same rates as face-to-face appointments.
What technology/equipment is required to utilize telehealth services?
You may access video telehealth appointments with any desktop computer, laptop computer, tablet, or smartphone. The only additional requirements on your end are access to a reliable internet connection and a webcam.
Remote testing appointments may be accessed with any desktop or laptop computer with a keyboard, mouse, and reliable internet connection.
Will my insurance company reimburse me for out-of-network telehealth services?
This varies widely from one insurance company to another, so we encourage you to call your health insurance provider and inquire.
Other questions?
Please give us a call at (615) 270-5325 and we will be happy to assist you!
What if I dislike computers/technology? Do I have to use telehealth services for my appointments?
The provision of services via telehealth is always based on patient preference and appropriateness. It is never required.
Do I have to be in Tennessee to use telehealth services?
Our neuropsychologist is a certified telehealth provider (BCTP) and holds the Authority to Practice Interjurisdictional Telepsychology (APIT) E.Passport credential. This means that you may receive telehealth services while located in any state that has enacted PSYPACT legislation. Please click here to see an up-to-date map of current member states.
